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Customer
Alex
sp
ke
Spoke
What's stopping you riding?
Alex comes to you. Describe it in plain words, no bike jargon needed.
Flat tyre
Soft, flat, or won't hold air
Brakes feel wrong
Weak, noisy or rubbing
Gears skip
Jumps, slips or won't shift
Just needs some love
A proper once-over
I'm not sure
Something isn't right